This work may not be copied, distributed, displayed, published, reproduced, transmitted, modified, posted, sold, licensed, or used for commercial purposes. By downloading this file, you are agreeing to the publisher’s Terms & Conditions.

Book Review

Improving Mental Health Care: Commitment to Quality

Michael J. Bennet, MD

Published: April 15, 2003

Article Abstract

From our regular book review column.

In health care, the problem of quality is similar to the problem of weather: everyone talks about it, but no one does anything about it. This complaint has 3 root causes. First, the term quality has no agreed-upon definition, and therefore can be used to further multiple agendas. Second, quality has been overshadowed by the compelling issue of cost containment. Third, while he business world has had its Jurans and Demings, the imperative to enhance quality in health care has suffered from a relative lack of heroes. Such figures have been particularly absent among practitioners and leaders in the mental health field, who have shouted themselves hoarse about managed care but who have largely ignored the challenge to improve practice through changing the way clinicians treat patients. The editors of this fine book suggest it is time for the professional community to respond to this challenge.

Some JCP and PCC articles are available in PDF format only. Please click the PDF link at the top of this page to access the full text.

Volume: 64

Quick Links: